Privacy Policy

At Magma MarbleStone, we are committed to protecting your personal information and ensuring that your privacy rights are protected. This Privacy Policy (the “Policy”) explains how we collect, use, share, and protect your personal information when you visit our website, www.magmamarblestone.com, and interact with us in any other way.

Information Collection

We may collect the following types of personal information from you:

  • Contact information, such as your name, email address, postal address, telephone number, and other similar information.
  • Demographic information, such as your age, gender, and location.
  • Payment information, such as your credit card details, billing and shipping address, and other similar information required to process your orders and transactions.
  • Information about your browsing history, preferences, and interactions with our website and products.
  • Feedback and comments that you voluntarily provide through our website, email, phone, or other means of communication.
  • Information that you voluntarily provide when participating in surveys, contests, or other promotions offered by us.
  • Additional information that may be required to provide you with a requested service or complete a transaction.

We may also collect personal information from third-party sources such as social media platforms, public records, and data brokers, in accordance with applicable laws.

Information Use

We may use your personal information for the following purposes:

  • To provide, maintain, and improve our products and services.
  • To process your orders and transactions, including the delivery of products and services to you.
  • To send you promotional materials, updates, and other information related to our products and services, in accordance with your communication preferences.
  • To respond to your comments and questions, and to provide customer support.
  • To analyze website usage and traffic to improve our website and services.
  • For research and development purposes.
  • To personalize your experience on our website and show you relevant content and advertisements, in accordance with your preferences.
  • To comply with legal requirements and industry standards.
  • To prevent fraud and other illegal activities.
Information Sharing and Disclosure

We do not share or disclose your personal information to any third parties except in the following circumstances:

  • With your consent, which you may revoke at any time by contacting us at info@magmamarblestone.com.
  • To comply with legal requirements, such as a subpoena or court order, or as required by applicable laws.
  • To protect our rights and property, or those of our customers or employees.
  • To third-party service providers who assist us in operating our website, conducting our business, or servicing you, such as payment processors, logistics providers, and email service providers. These service providers are bound by strict confidentiality agreements and are only allowed to use your personal information as necessary to provide their services to us.
  • In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction, in accordance with applicable laws.

We may also share non-personal information, such as anonymous usage data, with third parties for research and analysis purposes.

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use a combination of physical, technical, and administrative safeguards such as firewalls, encryption, and secure servers. We also train our employees on the importance of confidentiality and maintaining the privacy and security of your personal information.

However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee the absolute security of your personal information. We also cannot guarantee the security of any personal information you transmit to us over the Internet. You do so at your own risk.

Data Retention

We will retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Access to Personal Information

You have the right to access, correct, update, or request deletion of your personal information that we have collected. You can make such requests by emailing us at info@magmamarblestone.com. We will respond to your request within a reasonable time frame and in accordance with applicable laws.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new Privacy Policy on our website and, if necessary, by other means of communication. You are encouraged to periodically review this Privacy Policy for the latest information on our privacy practices.

Contact Us

If you have any questions or concerns about our Privacy Policy or our handling of your personal information, please contact us at info@magmamarblestone.com. We will do our best to address your concerns and resolve any issues in a timely and efficient manner.

By using our website, products, and services, you consent to our collection, use, and disclosure of your personal information in accordance with this Privacy Policy.